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Customer Service Representative -- Loans/Deposits (dual role)

Customer Service Representative -- Loans/Deposits (dual role)

Location: Flatwater Bank -- Ansley, Nebraska

Compensation: To be determined based on the candidate's experience, qualifications, and proven ability.

At Flatwater Bank, we exist to enhance the lives of our customers, community, and team members.

Our Ansley team has an opportunity for a motivated, hardworking, detail-oriented employee with proven customer service skills. The ideal candidate will need to be able to adapt quickly to a fast-paced environment and manage multiple projects at the same time.

The scope of responsibility for this position includes:

Essential Functions

  • Provide legendary customer service to internal and external customers
  • Greeting clients and addressing their banking needs
  • Assist with loan and deposit customer requests and banking transactions
  • Promote products and services to customers and prospective clients
  • Open and maintain customer accounts
  • Balance and maintain a cash drawer
  • Use and support customers with digital banking tools
  • Prepare loan documents at loan officer’s requests
  • Monitor loan files to ensure all required documents are received and compliant with bank regulatory policies
  • Attend and participate in various bank-sponsored community events and activities
  • Participate in various team-building activities

  • Take pride in enhancing lives with a can-do attitude

Required Education and Experience

  • High School Diploma or equivalent
  • Banking experience is preferred but not necessary. We will train the right applicant for the position.
  • Strong organization skills and attention to detail.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Word, Excel, and Outlook
  • Ability to quickly learn new software

Open to applicants who do not have a college diploma

Job Type: Full-time – Monday thru Friday Schedule: 8-hour shift

What We Offer/Benefits

  • Competitive Pay
  • 401(k), Employer Match, & Profit Sharing
  • Health, Dental, and Life insurance
  • Paid Time Off
  • Paid Holidays
  • Bereavement Leave
  • Professional Development Assistance
  • Hands-On Training in Loan Documentation and Data Management
  • and more...

If you are organized, eager to learn, and passionate about making a difference in a small community, we encourage you to apply!

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We are located in Ansley, Nebraska. Are you able to reliably commute or relocate?

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